About ClickPost

Brands have mastered the sale. The experience after it is where loyalty is actually decided.

When a delivery runs late, when a return goes unresolved, when an exception slips through, customers notice. ClickPost exists so brands do not have to choose between scaling fast and delivering well.

Mission

Help brands deliver on their promise at scale.

Vision

Become the global standard for post-purchase intelligence.

Built by the people who saw the gap

Naman Vijay

Co-founder and CEO

Saw how much brands invested in winning a customer and how little infrastructure existed to keep one. Leads growth and international expansion.

Prashant Gupta

Co-founder and CTO

Saw brands running post-purchase on disconnected tools with no way to act in real time. Leads product and engineering.

Our story: Building the future of post-purchase intelligence

2017

Founded to make logistics intelligent

Founded to give brands real-time shipment intelligence across every carrier; without switching carriers or changing fulfilment operations.

Day 1 The problem was clear

2018

Early scale, early signal

10,000+ shipments optimized daily. First proof the platform could handle enterprise volume while keeping every carrier in sync.

10K+ Shipments / day

2020

Profitable and expanding

Crossed profitability. 100,000+ shipments optimized per day. Global demand increases.

100K+ Shipments / day

2022

The intelligence layer for high-growth brands

250,000+ shipments optimized daily. Unicorn and Fortune 50 brands across multiple markets trusted ClickPost to run smarter logistics operations.

250K+ Shipments / day

2024

Series A and 1M shipments optimized daily

Raised Series A. Hit 1M+ shipments optimized daily. 450+ global brands and 500+ carrier integrations across D2C, enterprise, and cross-border.

1M+ Series A · 450+ brands

2025

Intelligence across every movement type

AI-led allocation, predictive logistics, quick commerce intelligence, and B2B and bulk movement intelligence reached maturity. One control layer for all movements.

1 One control layer across all movement types

2026

The era of autonomous commerce operations

Agentic workflows and automations across pre-purchase decisions, in-flight exceptions, and post-purchase resolution. Logistics that acts before you ask.

Agentic Autonomous. Predictive. Always on.

2017

2018

2020

2022

2024

2025

2026

50M+

Shipments Optimized Every Month

60%

Reduction in “Where is my order” queries for D2C brands.

22%

Lesser spends on shipping with intelligent carrier selection.

40%

Lesser RTOs. We maximize delivery conversions.

Built to scale

We architect for complexity because we know what breaks at 10K, 50K, and 100K orders a month. Every system we build is designed to hold up at scale.

Intelligence over gut feel

Carrier decisions, exception prediction, returns recovery: these are data problems. Our AI models process millions of shipments to spot issues before they reach the customer and tell brands exactly what to do.

Real Problems Only

We build for the moment a brand hits 100 orders a day, and their post-purchase operations start breaking. We solve for retention and loyalty.

Straight Talk

We tell brands what their post-purchase operations actually look like and what it takes to fix them. Then we fix them.

This infrastructure has not been fully built yet.

We are building it. Setting the standard for logistics intelligence. Be part of it. If you work on problems that are technically hard and commercially real, we should talk.

See open roles